We are committed to protecting the privacy of those using our site and the confidentiality of the personal information which our customers provide us with. We use the information we collect to ensure that orders are processed smoothly. We are keen to make the experience of shopping online as engaging as possible, so individual information may also be used to personalise the website. Your personal information is safe with us
We will never sell personal information or share personal information with third parties unrelated to our associated companies. We use the information we collect to serve our customers in the following ways:
- When you place an order, we need to know your name, e-mail address, delivery address and payment details. This allows us to process and fulfil your orders and to keep you up to date on their progress.
- Information on your purchases enables us to personalise the site and to recommend titles that may be of interest to you.
- How customers use our site and the feedback they give us helps us develop and enhance the site.
- If you respond to a promotion or competition we will ask for your name, address and e-mail address. This is so that we can fulfil the promotion, notify competition winners and track the popularity of our marketing activity.
We may also use your contact information to let you know about enhancements to the site, special offers and promotions. If you would rather not receive this information please inform us by e-mail to: enquiries AT picaxe DOT com